Welcome to Houdy Sports!
Please read these Terms and Conditions carefully before using Sports website for cricket equipment operated by Houdy Sports.

Effective Date: August 15, 2025 Company Name: Houdy Enterprises LLC (“we,” “our,” “us”,”Houdy Sports”) Governing Law: Fort Bend County, Texas, USA

1. Acceptance of Terms By accessing, using, or purchasing from our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you do not agree with these terms, you must not use our website or services.

2. Eligibility You must be at least 18 years of age or the legal age of majority in your jurisdiction to purchase from our website. By placing an order, you confirm that you meet this requirement.

3. Products and Availability We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that product information is error-free, complete, or current. All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.

4. Pricing and Payment
• All prices are listed in U.S. Dollars (USD) unless otherwise stated.
• We reserve the right to modify prices at any time without prior notice.
• Payment is due at the time of purchase, and orders will not be processed until payment has cleared.
• Accepted payment methods are listed on our checkout page.

5. Shipping and Delivery
• Shipping costs and estimated delivery times are provided at checkout.
• We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
• Risk of loss passes to you upon our delivery of the order to the carrier.

6. Order Cancellations
Orders may be canceled within 24 hours of purchase if they have not yet been processed or shipped. Once shipped, orders cannot be canceled and must follow the Returns & Refunds process.

7. Returns and Refunds

Return Eligibility
We accept returns within seven (7) calendar days from the date of delivery, provided that:
1. The item is in its original, unopened packaging;
2. The item has not been used, worn, altered, or damaged; and
3. The return request includes proof of purchase (order confirmation or receipt).
We reserve the right, in our sole discretion, to refuse any return that does not meet these conditions. Items marked “Final Sale”, “Non-Returnable”, or otherwise indicated as non-returnable are not eligible for return or refund under any circumstances.

Return Shipping Requirements
The customer is solely responsible for all return shipping costs unless the return is due to our error or the product is defective. All returned merchandise must be shipped in its original packaging and adequately protected to prevent damage during transit. We are not responsible for lost, stolen, or damaged return shipments, and we strongly recommend using a trackable shipping method with insurance.

Refund Policy
Refunds will only be issued once the returned item has been received, inspected, and approved by us. If approved, a refund will be processed to the original payment method used at the time of purchase. Refund processing times may vary depending on your bank or payment provider but typically take 5–10 business days after approval.
• Non-Refundable Charges: Original shipping charges, handling fees, and any applicable restocking fees (up to 15%) are non-refundable, unless the return is due to our error or a defective product.
• Partial Refunds: If an item is returned with missing parts, damaged packaging, or signs of use, we may issue a partial refund or deny the refund entirely.
• Defective or Incorrect Items: Customers must notify us within 48 hours of delivery if an item is defective, damaged in transit, or incorrect. We may require photo or video evidence before authorizing a return or replacement.


Chargebacks
By making a purchase, you agree not to initiate any chargeback with your payment provider for a transaction covered by this Returns and Refunds Policy. Any attempt to initiate a chargeback for items delivered in accordance with your order will be considered a breach of this agreement and may result in legal action to recover the disputed amount, along with associated fees and damages.

Governing Law & Jurisdiction
This Returns and Refunds Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding arising under or relating to this policy shall be brought exclusively in the state or federal courts located in Fort Bend County, Texas, and you consent to the personal jurisdiction of such courts.

Arbitration & Dispute Resolution
Except for actions to collect outstanding payments or protect intellectual property rights, any dispute, claim, or controversy arising out of or relating to your purchase or this Returns and Refunds Policy shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Fort Bend County, Texas, and the decision of the arbitrator shall be final and binding on all parties. You waive any right to a jury trial or to participate in a class action lawsuit.

Agreement to Terms
By completing your purchase, you acknowledge that you have read, understood, and agreed to this Returns and Refunds Policy and all terms contained herein.

8. Warranties and Disclaimers
• All products are sold “as is” and without warranties, unless expressly stated in writing.
• We disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
• Some jurisdictions do not allow limitations on implied warranties, so these exclusions may not apply to you.

9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our products or services. Our total liability for any claim shall not exceed the amount you paid for the product at issue.

10. Intellectual Property
All content on our website—including text, images, logos, product descriptions, and designs—is our intellectual property or that of our licensors. You may not copy, reproduce, modify, or distribute any content without prior written consent.

11. Indemnification
You agree to defend, indemnify, and hold harmless [Your Business Name], its owners, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
1. Your use or misuse of our products or services;
2. Your violation of these Terms and Conditions;
3. Your violation of any applicable laws or regulations; or
4. Any claim by a third party related to your purchase, possession, or use of our products.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully in asserting any available defenses.

Privacy Policy
Effective Date: August 15, 2025 Governing Law: Fort Bend County, Texas, USA

1. Information We Collect
We may collect the following information from you when you use our website or make a purchase:
• Personal Information (e.g., name, email address, phone number, billing/shipping address, payment details).
• Technical Information (e.g., IP address, browser type, device information, operating system).
• Usage Data (e.g., pages viewed, time spent on site, referring website).
2. How We Use Your Information
We may use your information to:
• Process and fulfill orders.
• Provide customer service and respond to inquiries.
• Send transactional and promotional emails (with opt-out options).
• Improve our website, products, and services.
• Comply with legal obligations.

3. Sharing of Information
We do not sell or rent your personal information. We may share it with:
• Service Providers (e.g., payment processors, shipping carriers).
• Legal Authorities (if required by law, subpoena, or court order).
• Business Transfers (if our company is sold, merged, or reorganized).

4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver relevant content. You can disable cookies in your browser settings, but some site features may not work properly.

5. Your Rights
Depending on your state law, you may have the right to:
• Request access to your personal information.
• Request corrections or deletion.
• Opt out of marketing communications.
To exercise these rights, contact us at support@houdysports.com.

6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” revised accordingly.

10. Contact Information
If you have questions or concerns about these Terms or our Privacy Policy, contact us at:
Houdy Enterprises LLC
support@houdysports.com
+1-(281)-690-7662

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.